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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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stephen wallis

February 26, 2026

5  out of  5
rating by stephen wallis
"The customer service Leisha and her team provides is outstanding. A much-deserved five stars."
We responded:
"Stephen thank you for your kind words! It has been my honor serving you over the years and appreciate your trust in me and my team - Leisha"
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Sandy Krasny

December 21, 2025

5  out of  5
rating by Sandy Krasny
"Leisha is the epitome of professionalism and knowledge. She has been so incredibly helpful, spending hours of her time working with me to get where I need to be in regards to my Medicare benefits. Her 35 years of experience have proven to be invaluable. She is the best person to help myself and others obtain the almost unattainable. She doesn’t give up, she’s willing and able to dig up the information she needs to make things happen. Best thing to happen to me during this excruciating process."
We responded:
"Hello Sandy, thank you for sharing such a thoughtful review. I am thrilled that I was able to make the process of your Medicare Supplement easier for you. Your trust means a lot, and I appreciate you being part of our State Farm family. I look forward to continuing to work with you!- Thank you, Leisha"
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JP Boone

September 28, 2025

5  out of  5
rating by JP Boone
"Could not be more happy with my experience at State Farm, and in particular, Leisha Willis. She took the time to spend a LONG session with me to review and strengthen my insurance needs. There was absolutely no pressure to sell me into higher premiums, only to do what was best for me. Thank you, Leisha (and your team, who are all knowledgeable and responsive), for always being available when I need you."
We responded:
"Thank you so much for your thoughtful review! We’re so glad Leisha was able to take the time to go over your insurance needs without any pressure. She truly cares about doing what’s best for each customer, and we’ll be sure to share your kind words with her and the rest of her team. We’re always here when you need us! - Thank you, Team Willis"
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Melissa Chev

March 17, 2025

5  out of  5
rating by Melissa Chev
"Megan, thank you so much for your help with all of my coverage questions and with adjusting my Life Insurance. I LOVE working with my local State Farm team! You are ALL rockstars!"
We responded:
"Thank you, Melissa, for your wonderful feedback! I'm happy to hear that Megan was able to assist you with your coverage questions. Our team truly appreciates your kind words and is always here to help with any future needs. You're a valued part of our State Farm family!"
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Mangum Michael

December 18, 2024

5  out of  5
rating by Mangum Michael
"Megan helped me and the experience was fantastic"
We responded:
"I'm glad to hear that Megan provided you with a fantastic experience, Michael! We're grateful for your feedback and happy to have her on our team. If you have any more questions or need further assistance, feel free to reach out."
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Raymond Ramirez

November 15, 2024

5  out of  5
rating by Raymond Ramirez
"Great customer service. Detailed explanation about coverage and costs."
We responded:
"Raymond, thank you for your wonderful review! I'm glad you appreciated our customer service and the detailed explanation about coverage and costs. It's important to us that our customers feel informed and confident in their decisions. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Leisha Willis - State Farm Insurance Agent, Los Angeles, CA"
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Helen Vasquez

October 29, 2024

5  out of  5
rating by Helen Vasquez
"Megan was very very helpful, she answered all my questions and gave me all the info I needed. Great customer service!!!"
We responded:
"Hi Helen, Megan is a valuable member of our team, and I'm glad she was able to assist you so effectively. Your positive feedback about her customer service is truly appreciated. If you have any more questions or need further assistance, our office is always here to help. - Leisha Willis - State Farm Insurance Agent, Los Angeles, CA"
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Quincy Bentley

September 26, 2024

5  out of  5
rating by Quincy Bentley
"Leisha solved my issue within minutes… she had all the information up and ready and handled it extremely fast. She was super easy to work with, and I would definitely recommend her to a peer. Thanks again Leisha!"
We responded:
"Quincy, I'm so glad we could assist you quickly and efficiently! It's wonderful to know you found the process easy and that you would recommend our office. If you ever need further assistance, don't hesitate to reach out. Thanks for your kind words! - Leisha Willis - State Farm Insurance Agent, Los Angeles, CA"
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Esther Sanchez

July 29, 2024

5  out of  5
rating by Esther Sanchez
"Leisha, is a very great help. She explains everything in detail and easy to make the right decision. Leisha makes you feel like family and I'm very greatful to have her as my state farm agent."
We responded:
"Thank you for taking the time to leave us a review, Esther. Our State Farm office in Los Angeles would be nothing without policyholders like you!"
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Jordan Rubin

June 27, 2024

5  out of  5
rating by Jordan Rubin
"Megan is the best insurance provider I’ve ever worked with. She was very patient, answering all of my questions. I highly recommended that you use her for any/all of your insurance needs!"
We responded:
"Thanks for the kind words, Jordan! We’re happy to hear Ingrid and I were able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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julie edwards

May 23, 2024

5  out of  5
rating by julie edwards
"Megan was thoroughly knowledgeable and patient answering each question I had. Highly recommend."
We responded:
"Julie, we're happy to hear that Megan provided you with thorough knowledge and patience during your visit. We're grateful for your recommendation and glad you had a positive experience with us! If you have any more questions in the future, feel free to reach out. - Leisha Willis - State Farm Insurance Agent, Los Angeles, CA"
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Kamryn Norton

March 6, 2024

5  out of  5
rating by Kamryn Norton
"Just signed up as someone who is under the age of 21 and Megan was an excellent help! Walked me through everything and help me get the most affordable coverage!"
We responded:
"Thank you, Kamryn, for highlighting Megan's excellent assistance in guiding you through the sign-up process and securing the most cost-effective coverage for you as a young policyholder. We appreciate your feedback and are committed to providing ongoing support for all your insurance needs. - Leisha Willis - State Farm Insurance Agent, Los Angeles, CA"
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L Joo

March 6, 2024

5  out of  5
rating by L Joo
"Megan really helped me feel comfortable while discussing all options transferring my auto policy from another state. She was very responsive in communications and explains clear about why and how things work differently in CA. It was certainly an easy and pleasant experience to shop a new policy. Highly recommended!"
We responded:
"Hi Joe, thank you for sharing your positive experience with Megan! We're glad she could assist you with transferring your auto policy and make the process easy and pleasant. We appreciate your recommendation and look forward to continuing to provide excellent service. - Leisha Willis - State Farm Insurance Agent, Los Angeles, CA"
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Bonnie Weinzapfel

February 29, 2024

5  out of  5
rating by Bonnie Weinzapfel
"Great customer service"
We responded:
"We love seeing five-stars, Bonnie! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Alex Vovchuk

February 28, 2024

5  out of  5
rating by Alex Vovchuk
"Excellent customer service with Megan Althoff! I am so glad to be State Farm client!"
We responded:
"Alex, thank you for taking the time out of your day to leave us a review! We love hearing about how Megan provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Moe

February 15, 2024

5  out of  5
rating by Moe
"Thank you so much Leisha & staff for your help, I had a great experience, I really appreciate how easy the process of getting covered can be with you guys"
We responded:
"Moses, we’re so glad to hear how Ingrid was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Vegas Jenkins

February 11, 2024

5  out of  5
rating by Vegas Jenkins
"Gotta say, so far, Megan has been on it and wonderful."
We responded:
"Hi! Thank you for the amazing review. Megan is a great asset to our agency and we are so glad to hear that she provided wonderful service."
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david verde

January 30, 2024

5  out of  5
rating by david verde
"Megan was really helpful. She answered all my questions. Wonderful experience.."
We responded:
"David, thank you for the shoutout for Megan! Our office loves being your good neighbor."
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J P

January 17, 2024

5  out of  5
rating by J P
"Friendly and helpful! Megan was very nice and explained my new auto insurance policy in great detail, along with fitting the price to my budget. Highly recommend"
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how Megan provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Ty J

January 10, 2024

5  out of  5
rating by Ty J
"As I was recently shopping for car insurance in such a heightened challenged climate in Los Angeles, Megan from State Farm under Leishs Willis took care of me and exceeded my expectations. Megan took her time to explain the policies they provided and what to expect in accurate timelines. Not only did Megan provide me with top service but she followed up with me once my policy was issued to ensure I received everything and taught me all the tools/resources they offer at State Farm. Now I can enjoy my new vehicle and have some peace of mind. Thank you to my agent Megan and Leisha Willis team at State Farm. 🖤"
We responded:
"Tysheem, we are grateful for your kind words and thrilled to hear about your positive experience with Megan. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Megan exceeded your expectations."
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Cindy Dolenc

January 9, 2024

5  out of  5
rating by Cindy Dolenc
"I am so blown away! Customer service 2.0. What a wonderful way to start the year. I walked in unannounced fed up with all the online hassle finding new car insurance. Megan greeted me at the door and went above and beyond to get me out the door in record time with new insurance. Great rate too! If you want to be really taken care of, this is the place to go! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Cindy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Megan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Elisha Banks

December 11, 2023

5  out of  5
rating by Elisha Banks
"This State Farm agency is amazing! I’m big on customer service and this agency has it. Megan was amazing! I’m a true loyal State Farm customer!!!!"
We responded:
"Thanks for the kind words, Elisha! We’re happy to hear Megan was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Angel Henderson

November 20, 2023

5  out of  5
rating by Angel Henderson
"Knowledgeable and helpful!"
We responded:
"Thank you, Angel! We strive to provide knowledgeable and helpful service to meet your needs."
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Krishantha Dharmasena

November 17, 2023

5  out of  5
rating by Krishantha Dharmasena
"Megan does the excellent service, and it’s more than expected She is so helpful to get a policy for my Tesla Thanks"
We responded:
"Krishantha, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Megan cares a lot about our customers."
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Pieper Mccauley

October 3, 2023

5  out of  5
rating by Pieper Mccauley
"Megan made this a smooth transition for me and my job getting new insurance on our cars! We appreciate her very much and how kind she was. She answered all of our questions and provided us with so much information. Thank you Megan again for all your help"
We responded:
"Thank you for the wonderful review, Pieper! Megan is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."